How to measure training ROI w/ Fredrik Schuller

June 28, 2018

Fredrick Schuller, a senior vice president at BTS, talks about how to measure training ROI.

Maintakeaways:

* Smile sheets and post-training surveys are not enough to truly measure ROI.

* Training ROI should reflect not merely that participants learned new things but that those things had a measureable impact on their day-to-day performance.

* Designing training around desired business outcomes make it easier to measure the impact of training.

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