How trainers can help close the “soft skills gap” w/Bruce Tulgan

April 12, 2018

We talk with Bruce Tulgan, founder of Rainmaker Thinking, about how trainers have a great opportunity to help close what Bruce's research has identified as a significiant gap in soft skills--things like listening, collaborating, taking feedback, communicating in person, etc.--among younger workers. One key, Bruce says, is selling younger workers on the idea that soft skills matter and that learning them will pay dividends.